Privacy policy

Think’Up Labs

Think’Up Labs (or “we”) attaches great importance to protecting the personal data and privacy of its customers (or “you”). In a spirit of transparency with its customers, Think’Up Labs has implemented a privacy policy. This policy applies solely to information collected by this website.

The purpose of this privacy policy is to inform you about how we collect and process this information and data, as well as your rights in this regard.

We are committed to processing this information and data in a manner that respects your privacy and complies with the legislation in force in France and Europe.

1. Data collected

Think’Up Labs is committed to respecting the privacy of its customers and ensures that no unnecessary data is collected, except for information necessary to provide its services.

Personal identifiers We collect information relating to your identity that you agree to provide when you complete a form on the website (name/company, email, telephone number), when you place an order, or when you contact us directly.

Usage data: usage time, VMs used.

Payment information via orders on Microsoft Azure Marketplace: billing details, invoices, and transactions, managed via Microsoft Marketplace.

2. Use of data

We use your data for the following purposes:

To provide, operate, and maintain our services.
To process transactions and manage billing through Microsoft Marketplace.
To send administrative and promotional communications.
To comply with legal and regulatory obligations.

We do not rent or sell your personal information to anyone. We may share and disclose information about our customers in limited situations. Personal data may be shared with third-party companies exclusively within the European Union in the following cases:

Public content: when you publish information visible to other users (e.g., comments, reviews, etc.).
Legal requirements: if required by law, we may transmit your data to respond to claims or comply with administrative or judicial procedures.

5. Data retention

Think’Up Labs retains your data for as long as necessary to provide you with its services or support. Your data is retained for as long as necessary for the purposes defined, or in accordance with legal requirements. In some cases, even after your account has been deleted or our services are no longer required, we may retain certain information to comply with our legal obligations, resolve disputes, prevent fraud, or enforce our terms of use.

6. Your rights and choices

In accordance with the GDPR, you have rights over your data:

Access, rectification, deletion.
Opposition to processing or limitation.
Data portability. To exercise your rights, contact us at: admin@thinkuplabs.com

7. Compliance with Microsoft Marketplace

For Think’Up Labs solutions provided via Microsoft Marketplace, data relating to these subscriptions is processed by Microsoft.

8. Changes to this privacy policy

Think’Up Labs may update this privacy policy. Changes will be posted on this page with a “last updated” date.

9. Contact and support

If you have any questions, please contact us at: admin@thinkuplabs.com

By using our services, you acknowledge that you have read and understood this privacy policy.